Rack911 Cannot be contacted anyone in contact with them?

admin

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Staff member
Hello,
I have been trying to get hold of Steven from rack911, but have got no response at all.

Anyone know whats happening, has steven stopped working or something bad has happened ? He did mention fire breaking out in his apartment few times last month. I am really worried. If someone has got any info or whereabout of steven please let him know to contact me.

PS: Steven if you ever by chance see this post please do respond.

Thanksgood luck, he has posted here in the last few daysgood luck, he has posted here in the last few days

You meant he Has not right ? not He Has ?You meant he Has not right ? not He Has ?


he has posted on WHT in the last few daysHe just did some php stuff for me, so he should be around, try emailing him?Alright i have sent him an email, i suppose i should keep a backup plan and starting looking for some other company to admin the server of mine. Any suggestions would be welcome at this point.ThanksI am migrating certain clients to other company's. Due to a change in our business model. I have sent you an email.I am migrating certain clients to other company's. Due to a change in our business model. I have sent you an email.

That is good that you decided to finally contact me, but you still have obligation to atleast fix the issue currently server is facing till i can find suitable server management company. Leaving old customers in middle without prior notice is not a good business ethic. It might take me time to find any suitable server management company cause i have been out of loop and out of WHT for so long after getting your services as it was pretty decent and i did not have to look anywhere else for support. So, please kindly look into the issue that i have the ticket open for. I have no problem paying for next month cycle either. If you want to raise prices do let me know the changes and expected price will see if i can still afford your services.

Thanks.That is good that you decided to finally contact me, but you still have obligation to atleast fix the issue currently server is facing till i can find suitable server management company. Leaving old customers in middle without prior notice is not a good business ethic. It might take me time to find any suitable server management company cause i have been out of loop and out of WHT for so long after getting your services as it was pretty decent and i did not have to look anywhere else for support. So, please kindly look into the issue that i have the ticket open for. I have no problem paying for next month cycle either. If you want to raise prices do let me know the changes and expected price will see if i can still afford your services.

Thanks.

You have an existing contract/agreement in place? if so, I'd imagine Steve will fulfull that contract. If not, then what is it that obligates him to provide that service to you? If you don't have a long term contract in place, always have a Plan B.I recently took on a full time job, because of this I am unloading most management clients (as I do not want to deal with them, one time consulting is preferred) to other management company's. Regarding "Energizer Bunny", he was not billed at the end of may.

I am suggesting "Energizer Bunny" go with Jones Solutions as he runs a very nice company.I recently took on a full time job, because of this I am unloading most management clients (as I do not want to deal with them, one time consulting is preferred) to other management company's. Regarding "Energizer Bunny", he was not billed at the end of may.I am suggesting "Energizer Bunny" go with Jones Solutions as he runs a very nice company.Can I get website for this? When I Google that company I get company that works only with Microsoft. <!-- m --><a class="postlink" href="http://www.jonessolutionsinc.com/http://jonesolutions.com/You">http://www.jonessolutionsinc.com/http:/ ... ns.com/You</a><!-- m --> have an existing contract/agreement in place? if so, I'd imagine Steve will fulfull that contract. If not, then what is it that obligates him to provide that service to you? If you don't have a long term contract in place, always have a Plan B.Karl its not always about contract, its more of a trust thing, that i have upon steven , which i still do, its just that he did not inform me prior and i kept putting in tickets and after seeing no replies i got concerned (he did mention about few fires around his place recently so its pretty obvious bad things come to mind and if that had been the case, i was still helpless, i would have not been able to do much..) I have already contacted jones, he is more than happy to take care of server, and if he makes bobo (which i doubt as steven put in good words for him),i can always throw some emails to steven to help out if ever needed :D .Agreements are ok if ur not sure about the person you are dealing with , and with steven i did not need any agreements, neither will i with you karl cause i have used your services too.Cheers.If you have a cPanel server, you should seriously consider <!-- m --><a class="postlink" href="http://www.platinumservermanagement.com">http://www.platinumservermanagement.com</a><!-- m --> they are a very solid company.I would suggest <!-- m --><a class="postlink" href="http://jonesolutions.com/">http://jonesolutions.com/</a><!-- m --> too :)If you have a cPanel server, you should seriously consider <!-- m --><a class="postlink" href="http://www.platinumservermanagement.com">http://www.platinumservermanagement.com</a><!-- m --> they are a very solid company.I wouldn't recommend my customers go there. I don't like bashing competitors but I would never suggest a client go there.Jones Solutions or <!-- m --><a class="postlink" href="http://www.mnxsolutions.com">http://www.mnxsolutions.com</a><!-- m --> are good stuff. I have worked with both and like their work.I wouldn't recommend my customers go there. I don't like bashing competitors but I would never suggest a client go there.

Jones Solutions or <!-- m --><a class="postlink" href="http://www.mnxsolutions.com">http://www.mnxsolutions.com</a><!-- m --> are good stuff. I have worked with both and like their work.

Just thought i'd chime in, I have to agree with Steven on that one unforunately. Seeks would be another.

On that note it's the first i've saw MNXsolutions and they do have a nice website:)The two I would recommend are:got-management.comservaxnet.comWe have done a bit of business with both and they are very solid.The two I would recommend are:

got-management.com
servaxnet.com

We have done a bit of business with both and they are very solid.

I would agree on got-management.com. Jon is very good.Greetings Steven:

I recently took on a full time job


Congratulations!


Thank you.I wouldn't recommend my customers go there. I don't like bashing competitors but I would never suggest a client go there.Jones Solutions or <!-- m --><a class="postlink" href="http://www.mnxsolutions.com">http://www.mnxsolutions.com</a><!-- m --> are good stuff. I have worked with both and like their work.I wouldnt either recommend Platinum guys. Scott.C at <!-- m --><a class="postlink" href="http://www.admingeekz.com/">http://www.admingeekz.com/</a><!-- m --> is good too but only issue i had was delays in ticket responses cause i remember back than he was single handedly operating everything, and once he got sick when my server was in real trouble and it just ticked me off than, not sure if he got any more partners now, as he planned on doing.But since i am talking with jones now i think i will signup with them only thing is i would have to use my CC, which i do not like as i like paypal for server management, after all my clients pay me via paypal so my cc never gets to see the money :(. But jones did offer me alternate route to payment via paypal, waiting for him to come online msn so i can signup :). Looked at <!-- m --><a class="postlink" href="http://www.mnxsolutions.com/">http://www.mnxsolutions.com/</a><!-- m --> , just too expensive i would say for myself and my needs.I would agree on got-management.com. Jon is very good.

Thank you Steve, I appreciate that!

Jon
 
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